My QA course - module 1

Friday I posted an entry about the feedback I got for the QA course I teach.

Testing is a very abstract concept. I remember the days when I was studying for a career in Testing. After days of reading books I still didn’t know what a test case was and how to write one.
How can you make people understand testing without getting into technical terms? How can you introduce concepts like requirements, functional specs, test cases to somebody who never heard of them?

In the opening of my first class, I actually tried two options:
1. I started the first class with a theoretical explanation of testing.
2. Then I tried by opening with this exercise.

Using the exercise was a big success; people understood that testing is not something technical; you don’t have to have technical experience to be able to test a product. One person that was working in a manufacturing plant as a quality controller realized immediately that she could use what she learned in her work and it was much easier to relate her experience to testing.

I use lots of practice in my course. For example I ask the participants to give examples of requirements, functional specs, or test cases. This way, they’re not only learning about test cases, but also about the difference between a requirement and a functional specification. And by actually dedicating a part of the class to this activity they learn by doing.

MODULE ONE
-----------------

A good chunk of the first module is dedicated to the Software Development Life Cycle (SDLC). This is a subject that lots of recruiters and employers ask about on the interview. You must know the different phases of the cycle and where you, as a tester, fit into the big picture. I explain terminology I use throughout the course and how important it is to use this language when going to the job or agency interview.

EVERY DAY IN CLASS ENDS WITH A WORKSHOP
-----------------------------------------------------------

In the second part of the first module we do the workshop – we learn how to write our resume. The resume is your key to the agency door; if you don’t get an agent to call you, you basically have no job interview (that does not mean that you have to wait until an agent calls you, but we’ll talk about this another time). State your experience starting with the most recent. Don’t mix QA skills with other skills; keep them separate. They say that the average time an agent or employer spends reading your resume is 20 seconds. First impression counts, so be sure your resume is clear, concise, and straight to the point.
We also talk about strengths and weaknesses, accomplishments and challenges; these are basic things that you will be asked about. In the course I give examples of each and teach you how to distinguish yourselves from the competition.

Some of the other things I teach you throughout the course are where to look for a job, what is the interview like, working on contract as opposed to full time, how agencies work and many more.

What would you like to know about my course?

Photo credits
Jaye Elle on Flickr.com. Thank you!